Legal
Last updated: 30 September 2026
This Privacy Policy explains how Five Chefs ("we", "us") collects, uses and protects your personal information when you use our website. We are committed to keeping your data safe and handling it in line with UK data protection law.
Five Chefs is a trading name of Five Chef Ltd, a company registered in England and Wales (company number 17472317). Our registered office is 57 Somerset Avenue, Luton LU2 0PL, and our kitchen operates from 132 Bevois Valley Road, Southampton SO14 0JZ. Five Chef Ltd is the controller responsible for the personal information handled through this website.
When you contact us or submit a franchise enquiry, we collect the details you choose to give us, which may include:
When you browse the site, we may also collect limited technical information (such as device and browser type and general usage) needed to keep the site working and secure.
We use your information to respond to your enquiries, to consider and process franchise enquiries, to operate, improve and secure our website, and to meet our legal obligations.
Our legal bases for this are your consent (when you contact us) and our legitimate interests in running and protecting our business and website.
Orders, payments and deliveries are handled by third-party platforms such as Uber Eats (with Just Eat and Deliveroo coming soon). When you order through them, your information is processed under their own privacy policies, not this one. Please review the privacy policy of the platform you order from.
Our website does not use tracking or advertising cookies. We use your browser's local storage only to remember your light or dark theme preference on your own device. This stays on your device and is not shared with us or anyone else.
We do not sell your personal data. We may share it only with trusted service providers who help us operate the website (for example our hosting provider), or where we are required to do so by law.
We keep enquiry information only for as long as we need it to deal with your request and for a reasonable period afterwards, then we securely delete it.
Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to data portability. To exercise any of these rights, please contact us using the details below.
If you are unhappy with how we have handled your personal data, you can contact us and you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
For any questions about this Privacy Policy or your personal data: You can reach us through our contact page, by phone on 07539 145892, or by post at 132 Bevois Valley Road, Southampton SO14 0JZ.
We may update this Privacy Policy from time to time. The latest version will always be available on this page.